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Privacy Policy
Payment Processing
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Privacy Policy
This Privacy Policy explains how Fung Kiu Limited collects, uses, discloses, and protects personal information when customers visit fygewedges.com, create an account, place an order, or interact with services related to women's shoes. Fung Kiu Limited is committed to handling personal information responsibly and transparently. This policy applies to fygewedges.com and all related online sales, customer support, and marketing communications managed by Fung Kiu Limited. By using fygewedges.com, customers acknowledge the practices described in this Privacy Policy.
Information Fung Kiu Limited Collects
Fung Kiu Limited collects personal information that customers provide directly. This information consists of name, email address, shipping address, billing address, phone number, account username, account password, order history, shoe size, preferred styles, and communication preferences. When customers contact Fung Kiu Limited, Fung Kiu Limited collects the content of messages, support requests, and feedback. When customers participate in surveys, promotions, or reviews, Fung Kiu Limited collects the information submitted in those interactions.
Fung Kiu Limited also collects technical information automatically when customers visit fygewedges.com. This technical information consists of Internet Protocol address, browser type, device type, operating system, referral source, pages viewed, time spent on pages, and interactions with website features. Fung Kiu Limited uses this technical information to operate, secure, and improve fygewedges.com.
How Fung Kiu Limited Uses Personal Information
Fung Kiu Limited uses personal information to process and fulfill orders, confirm purchases, arrange shipping, provide customer support, manage returns and exchanges, and maintain customer accounts. Fung Kiu Limited uses personal information to send transactional messages about orders, account activity, and policy updates. Fung Kiu Limited uses personal information to personalize product recommendations, display relevant women's shoes, and improve website performance.
Fung Kiu Limited uses personal information to prevent fraud, verify transactions, enforce terms, and comply with legal obligations. With customer consent, Fung Kiu Limited uses personal information to send marketing messages about new arrivals, promotions, and special offers. Customers can withdraw marketing consent at any time by using the unsubscribe link in marketing messages or by contacting Fung Kiu Limited at [email protected].
Payment Information
Fung Kiu Limited does not collect, store, or process sensitive payment information. All payment transactions are securely handled by third-party payment gateways. Fung Kiu Limited does not receive full credit card numbers, expiration dates, or security codes. Fung Kiu Limited does not retain payment card details. Payment gateways process payment card information according to their own privacy policies and security standards. Fung Kiu Limited receives only transaction confirmation, payment status, and limited billing details necessary to complete an order and provide customer support.
Cookies and Similar Technologies
Fung Kiu Limited uses cookies and similar technologies on fygewedges.com. Essential cookies enable core website functions: account login, shopping cart operation, checkout, and security. Performance cookies collect aggregated information about how visitors use fygewedges.com. Functionality cookies remember customer preferences, language settings, and region. Advertising cookies help Fung Kiu Limited deliver relevant marketing messages and measure campaign performance. Customers can manage cookie preferences through browser settings. Disabling essential cookies may prevent fygewedges.com from functioning correctly.
How Fung Kiu Limited Shares Personal Information
Fung Kiu Limited shares personal information with service providers that perform services on behalf of Fung Kiu Limited. These service providers are payment gateways, shipping carriers, order fulfillment partners, customer support platforms, email delivery providers, analytics providers, and fraud prevention services. Fung Kiu Limited requires service providers to protect personal information and use it only for authorized purposes. Fung Kiu Limited may disclose personal information when required by law, regulation, legal process, or governmental request. Fung Kiu Limited may disclose personal information to protect the rights, property, or safety of Fung Kiu Limited, customers, or others. Fung Kiu Limited does not sell personal information.
Data Security
Fung Kiu Limited maintains administrative, technical, and physical safeguards designed to protect personal information. These safeguards are access controls, encryption for data transmission, secure network architecture, employee training, and regular security reviews. No method of transmission over the Internet and no method of electronic storage is completely secure. Fung Kiu Limited cannot guarantee absolute security. Customers are responsible for keeping account credentials confidential and for contacting Fung Kiu Limited immediately about unauthorized account access.
Data Retention
Fung Kiu Limited retains personal information for as long as necessary to fulfill the purposes described in this Privacy Policy. Fung Kiu Limited retains order information to provide customer support, process returns, meet tax requirements, resolve disputes, and enforce agreements. Fung Kiu Limited retains account information while an account remains active. When personal information is no longer necessary, Fung Kiu Limited deletes it or anonymizes it according to internal retention practices and legal requirements.
Your Privacy Rights
Customers may request access to personal information, correction of inaccurate personal information, deletion of personal information, restriction of processing, objection to processing, and portability of personal information. Customers may withdraw consent for marketing communications at any time. Customers may submit privacy requests to [email protected] or +852 6344 7729. Fung Kiu Limited may verify identity before fulfilling a request. Fung Kiu Limited will respond within the time required by applicable law. Some rights are limited by legal obligations, fraud prevention needs, and record-keeping requirements.
Children's Privacy
fygewedges.com is not directed to children under thirteen years of age. Fung Kiu Limited does not knowingly collect personal information from children under thirteen years of age. If Fung Kiu Limited learns that a child under thirteen years of age has provided personal information, Fung Kiu Limited will delete that personal information. Parents or guardians who believe a child has provided personal information should contact Fung Kiu Limited at [email protected].
International Data Transfers
Fung Kiu Limited may process personal information in countries where Fung Kiu Limited or service providers operate. These countries may have data protection laws different from the laws in the customer's country. Fung Kiu Limited uses contractual safeguards and security measures to protect personal information during international transfers. Customers may contact Fung Kiu Limited at [email protected] for information about transfer safeguards.
Changes to This Privacy Policy
Fung Kiu Limited may update this Privacy Policy to reflect changes in practices, technology, legal requirements, and business operations. Fung Kiu Limited will post the revised Privacy Policy on fygewedges.com. Continued use of fygewedges.com after a revised Privacy Policy is posted constitutes acceptance of the revised Privacy Policy. Customers should review this Privacy Policy periodically.
Contact Fung Kiu Limited
Customers with questions about this Privacy Policy or personal information practices may contact Fung Kiu Limited at [email protected], +852 6344 7729, or 8 Sing Woo Road, Happy Valley.