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Terms of Service
Terms of Service
These Terms of Service govern your access to and use of the website at fygewedges.com and the purchase of women's shoes from Aseo (Hk) Limited. By placing an order, creating an account, or using the website at fygewedges.com, you agree to these Terms of Service. If you do not agree, do not use the website at fygewedges.com or place an order with Aseo (Hk) Limited.
Eligibility
You must be at least 18 years old and legally capable of entering into binding contracts to purchase women's shoes from Aseo (Hk) Limited. You agree to provide accurate, current, and complete information during checkout and account registration. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
Orders and Payment
All orders are subject to acceptance by Aseo (Hk) Limited. Aseo (Hk) Limited may refuse or cancel an order for any of these reasons: product unavailability, suspected fraud, incorrect pricing, or violation of these Terms of Service. Payment must be completed before an order is processed. You authorize Aseo (Hk) Limited to charge your selected payment method for the total order amount plus applicable taxes and shipping fees.
Shipping and Delivery
Aseo (Hk) Limited ships women's shoes to destinations served by its carriers. Delivery timelines depend on the destination, carrier capacity, customs processing, and events outside the control of Aseo (Hk) Limited. Tracking information is provided when available. Risk of loss passes to you upon carrier confirmation of delivery to the address you provide.
Returns and 14 days No-Reason Refund Policy
Aseo (Hk) Limited offers a strict no-reason refund policy for eligible women's shoes. You may request a no-reason refund within 14 days of receiving your order. You do not need to provide a reason for the return. To qualify, the women's shoes must be returned in original condition with all original packaging and accessories. Aseo (Hk) Limited must receive the returned item before processing the refund. Return shipping costs are your responsibility unless the item is damaged or defective.
Refund Processing Time
After Aseo (Hk) Limited receives and inspects the returned women's shoes, Aseo (Hk) Limited initiates the refund. Refund processing and arrival to the customer's account takes at least 14 days. This period applies from the date Aseo (Hk) Limited receives the return to the date the funds become available in your account. Bank processing, card network rules, and financial institution delays can extend this period.
PayPal Refund Timing
PayPal refunds take at least 14 days. Due to local laws, PayPal refunds in some regions may take up to 30 days. You agree that PayPal refund timing is controlled by PayPal and applicable regional legal requirements. Aseo (Hk) Limited is not responsible for delays caused by PayPal, your bank, your card issuer, or any payment intermediary.
Damaged or Defective Items
Any claim for damaged or defective items must be submitted within exactly 7 days of receipt. You must contact Aseo (Hk) Limited at [email protected] within exactly 7 days of receipt and provide order details, photographs of the damage or defect, and the condition of the packaging. Claims submitted after exactly 7 days of receipt are not eligible for a refund or replacement. Aseo (Hk) Limited may require return of the damaged or defective item before issuing a refund or replacement.
Product Information
Aseo (Hk) Limited describes women's shoes based on information provided by suppliers and manufacturers. Colors, materials, and sizing may appear differently depending on screen settings and manufacturing variations. Aseo (Hk) Limited does not guarantee that every product description is free of errors. If a product is materially different from its description, you may use the no-reason refund policy within 14 days of receiving your order.
Pricing and Availability
Prices for women's shoes are displayed at checkout and may change without notice. Aseo (Hk) Limited may correct pricing errors before or after order acceptance. Product availability is not guaranteed. If an item becomes unavailable after payment, Aseo (Hk) Limited may cancel the order and issue a refund under the Refund Processing Time section.
Intellectual Property
All content on the website at fygewedges.com comprises text, images, logos, page designs, and software, and is owned by Aseo (Hk) Limited or its licensors. You may not copy, reproduce, distribute, modify, or create derivative works from this content without written permission from Aseo (Hk) Limited.
User Conduct
You agree not to misuse the website at fygewedges.com. Prohibited conduct is submitting false orders, attempting to breach security, scraping content, introducing malware, harassing Aseo (Hk) Limited personnel, and using the website at fygewedges.com for unlawful purposes. Aseo (Hk) Limited may suspend or terminate access for violations.
Limitation of Liability
To the maximum extent permitted by law, Aseo (Hk) Limited is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website at fygewedges.com or the purchase of women's shoes. The total liability of Aseo (Hk) Limited for any claim related to an order is limited to the amount you paid for that order.
Indemnification
You agree to indemnify and hold harmless Aseo (Hk) Limited from claims, losses, liabilities, and expenses arising from your violation of these Terms of Service, your misuse of the website at fygewedges.com, or your violation of any law or third-party right.
Governing Law
The governing law is Hong Kong law. Any dispute arising from these Terms of Service or your purchase of women's shoes from Aseo (Hk) Limited is subject to the exclusive jurisdiction of the courts of Hong Kong.
Changes to These Terms
Aseo (Hk) Limited may modify these Terms of Service at any time. The current version is posted on the website at fygewedges.com. Your continued use of the website at fygewedges.com after changes are posted constitutes acceptance of the revised Terms of Service.
Contact Information
For questions about these Terms of Service, refunds, damaged items, or orders, contact Aseo (Hk) Limited at [email protected], +852 5410 4196, or FLAT/RM 511 5/F MING SANG INDUSTRIAL BUILDING 19-21 HING YIP ST KWUN TONG KL.